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GENERAL TERMS AND CONDITIONS

TERMS OF BUSINESS

The general terms and conditions of the online store www.letsplaytennis.eu are drafted in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1), and the Electronic Communications Act (ZEKom-1).

The online store www.letsplaytennis.eu (hereinafter also referred to as the “store”) is operated by Big M Marketing, Mateja Boldin Zevnik s.p., headquartered at Dvor 4, 1275 Šmartno pri Litiji, Slovenia, registration number 8578494000, VAT number 85830445, who is also the provider of e-commerce services (hereinafter also referred to as the “seller”).

These general terms and conditions define the functioning of the online store www.letsplaytennis.eu, the rights and obligations of the user (buyer), and the store (seller) and regulate the business relationship between Big M Marketing, Mateja Boldin Zevnik s.p. and the buyer.

The user (buyer) is bound by the general terms and conditions in force at the time of purchase (submission of the online order). The user (buyer) is always explicitly reminded of the general terms and conditions at the time of order submission, and by placing an order, the buyer confirms their awareness of them.

TYPES OF USERS

Purchases in the online store www.letsplaytennis.eu can be made as a guest, without the need for registration. A guest (hereinafter also referred to as a user) has the right to purchase in the online store without creating an account.

DATA PRIVACY

At Big M Marketing, Mateja Boldin Zevnik s.p. and in our online store www.letsplaytennis.eu, we respect your privacy and protect your personal data in accordance with the Personal Data Protection Act (ZVOP-1) and the General Data Protection Regulation (GDPR). You can read more about this in our Privacy Policy.

ORDERING – CONCLUSION OF REMOTE CONTRACTS

The purchase contract between the seller of the online store www.letsplaytennis.eu and the user (buyer) is concluded at the moment when the user completes the following steps:

  1. Selects the item in the online store.
  2. Fills out the order form and clicks “Order.”
  3. The user receives a confirmation email of a successfully placed order.
  4. The user receives a pro forma invoice via email for payment.
  5. Upon receipt of payment, the ordered goods are shipped.

If the user does not settle the payment within three (3) days, the order will be automatically canceled.

Sales contracts are concluded in the Slovenian language and stored electronically on the server of www.letsplaytennis.eu.

AVAILABILITY, OFFER VALIDITY, AND PRICING

The online store www.letsplaytennis.eu guarantees that the buyer will have access to the following information prior to the conclusion of the contract:

  1. Details about Big M Marketing, Mateja Boldin Zevnik s.p. (name, company headquarters, registration number).
  2. Contact information (email, telephone).
  3. Key characteristics of the items.
  4. Availability of the items.
  5. Terms of delivery (method, location, and delivery timeframe).
  6. Prices with a clear display of taxes and shipping costs.
  7. Methods of payment.
  8. The period for withdrawal from the contract and the terms for withdrawal.

Prices of items are displayed in euros and include VAT. Shipping costs are not included in the price of the item and are displayed separately during the order submission process.

RIGHT OF WITHDRAWAL FROM THE CONTRACT AND RETURN OF GOODS

The buyer (consumer) has the right to notify the seller of their withdrawal from the contract within 14 days of receiving the items, without the need to state any reason for their decision. The withdrawal period starts one day after the receipt of the items.

In the event of withdrawal, the buyer must return the received item to the following address: Big M Marketing, Mateja Boldin Zevnik s.p., Dvor 4, 1275 Šmartno pri Litiji.

PAYMENT METHODS

The online store www.letsplaytennis.eu offers the following payment methods:

  1. Prepayment: payment to the bank account after receiving the pro forma invoice.
  2. Personal collection: payment upon collection at Dvor 4, 1275 Šmartno pri Litiji.

DELIVERY

Goods are dispatched after payment is received. Delivery costs are charged according to the price list of the selected delivery service.


These terms are structured to ensure clarity and compliance with relevant regulations, protecting both the buyer and the seller in the online transaction process.

SPLOŠNI POGOJI POSLOVANJA SPLETNE TRGOVINE WWW.LETSPLAYTENNIS.EU

POGOJI POSLOVANJA

Splošni pogoji spletne trgovine www.letsplaytennis.eu so sestavljeni v skladu z Zakonom o varstvu potrošnikov (ZVPot), Zakonom o varstvu osebnih podatkov (ZVOP-1), ter Zakonom o elektronskih komunikacijah (ZEKom-1).

S spletno trgovino www.letsplaytennis.eu (v nadaljevanju tudi »trgovina«) upravlja podjetje Big M Marketing, Mateja Boldin Zevnik s.p., s sedežem na Dvor 4, 1275 Šmartno pri Litiji, Slovenija, matična številka 8578494000, davčna številka 85830445, ki je tudi ponudnik storitev e-poslovanja (v nadaljevanju tudi prodajalec).

Splošni pogoji poslovanja določajo delovanje spletne trgovine www.letsplaytennis.eu, pravice in obveznosti uporabnika (kupca) in trgovine (prodajalca) ter urejajo poslovni odnos med Big M Marketing, Mateja Boldin Zevnik s.p. in kupcem.

Uporabnika (kupca) zavezujejo splošni pogoji, ki so veljavni v trenutku nakupa (oddaje spletnega naročila). Uporabnik (kupec) je ob oddaji naročila vsakič posebej opozorjen na splošne pogoje poslovanja in z oddajo naročila potrdi svojo seznanjenost z njimi.

VRSTE UPORABNIKOV

V spletni trgovini www.letsplaytennis.eu lahko nakup opravite kot gost, brez potrebe po registraciji. Gost (v nadaljevanju tudi uporabnik) pridobi pravico do nakupa v spletni trgovini brez potrebe po ustvarjanju računa.

ZASEBNOST PODATKOV

V podjetju Big M Marketing, Mateja Boldin Zevnik s.p. in v naši spletni trgovini www.letsplaytennis.eu spoštujemo vašo zasebnost ter varujemo vaše podatke v skladu z Zakonom o varstvu osebnih podatkov (ZVOP-1) in Splošno uredbo o varstvu osebnih podatkov (GDPR). Več o tem si lahko preberete v naši Politiki varstva osebnih podatkov.

NAROČANJE – SKLEPANJE POGODB NA DALJAVO

Kupoprodajna pogodba med prodajalcem spletne trgovine www.letsplaytennis.eu in uporabnikom (kupcem) je sklenjena v trenutku, ko uporabnik izvede naslednje korake:

  1. Izbira artikla v spletni trgovini.
  2. Izpolni obrazec za naročanje in klikne »Naroči«.
  3. Uporabnik prejme potrditveni e-mail o uspešno oddanem naročilu.
  4. Na uporabnikov e-mail prejme predračun za plačilo.
  5. Po prejetem plačilu je naročeno blago odposlano.

Če uporabnik naročila ne poravna v roku treh (3) dni, se naročilo avtomatsko stornira.

Kupoprodajne pogodbe so sklenjene v slovenskem jeziku in v elektronski obliki shranjene na strežniku www.letsplaytennis.eu.

DOSTOPNOST, VELJAVNOST PONUDBE IN CENE

Spletna trgovina www.letsplaytennis.eu zagotavlja, da bo kupcu še pred sklenitvijo pogodbe na voljo naslednje informacije:

  1. Podatki o podjetju Big M Marketing, Mateja Boldin Zevnik s.p. (ime, sedež podjetja, matična številka).
  2. Kontaktni podatki (e-pošta, telefon).
  3. Bistvene lastnosti artiklov.
  4. Dostopnost artiklov.
  5. Pogoje dostave artiklov (način, kraj in rok dostave).
  6. Cene z jasnim prikazom davkov in stroškov prevoza.
  7. Način plačila.
  8. Rok za odstop od pogodbe in pogoje za odstop.

Cene artiklov so v evrih in vključujejo DDV. Stroški pošiljanja niso vključeni v ceno artikla in so prikazani posebej pri oddaji naročila.

PRAVICA DO ODSTOPA OD POGODBE IN VRAČILO BLAGA

Kupec (potrošnik) ima pravico, da v 14 dneh od prevzema artiklov prodajalcu sporoči odstop od pogodbe, ne da bi mu bilo treba navesti razlog za svojo odločitev. Rok za odstop začne teči en dan po prejemu artiklov.

V primeru odstopa kupec prejeti artikel vrne na naslov: Big M Marketing, Mateja Boldin Zevnik s.p., Dvor 4, 1275 Šmartno pri Litiji.

NAČINI PLAČILA

Spletna trgovina www.letsplaytennis.eu omogoča naslednje načine plačila:

  1. Po predračunu: plačilo na transakcijski račun po prejetem predračunu.
  2. Osebni prevzem: plačilo ob prevzemu na naslovu Dvor 4, 1275 Šmartno pri Litiji.

DOSTAVA

Blago je odposlano po prejetem plačilu. Stroški dostave so obračunani po ceniku izbrane dostavne službe.